By accessing dogandboy.com, you agree to the terms & conditions of this website.
SITE WIDE SALE - 15% discount off marked price including sale. No further discounts apply.
UP TO 60% OFF SALE - additional 10% off sale price when purchasing 2+ pieces from sale. Discount automatically applied at checkout. No further discounts apply.
WELCOME 15% discount (WELCOME15) - 15% discount for first order with dog&boy. Full price items only.
Promotions and discounts do not apply to the purchase of gift cards.
We make gifting easy with our gift cards.
Gift cards are sent by e-mail to the person purchasing the gift card and includes how to redeem the gift card via our online store. We are unable to email directly to the recipient.
A gift card holds its balance, which can be spent over more than one order. Our gift cards are active from the date of purchase and have no expiration date.
To redeem the gift card, access the unique code via the 'View Gift Card' button, in the email. This code is not case sensitive.
If the amount payable is more than the gift card balance, the purchaser will be prompted at checkout to select an additional payment method for the balance.
Gift cards are non-refundable and not redeemable for cash. Gift cards can not be used to purchase gift cards.
Should you lose the email and unique gift card code, get in touch and we will resend to you.
dog&boy accepts payment by Visa, Mastercard, AMEX, and various instalment payment services. All payment options are displayed at checkout.
All transactions on dogandboy.com are charged in Australian dollars (AUD$). Price shown at checkout is the current FX rate of the day and does not include any bank or foreign exchange charges imposed by the customers banking provider. dog&boy is not responsible for any fees or charges relating to foreign exchange transactions
- Australia - 3-7 working days
- New Zealand - 10-21 working days
- Rest of the world - 10-21 working days
Rest of the world
Returns & Exchanges
We want you to love your dog&boy design, however, if it’s not love at first sight when you receive your item we are happy to assist with an exchange or return.
All exchanges and returns are processed via our online returns system here.
Unless an item is faulty, you are responsible for the postage costs for refund or exchange. dog&boy are not responsible for any return item until received by us, and we, therefore, recommend a registered tracking mail service.
dog&boy are not responsible for returns lost or damaged in transit.
If you'd like to get in touch before processing your exchange or return, send send us an email at firstname.lastname@example.org, drop us a note via our contact page or chat with us at +613 8538 1533 (business hours AEST).
We will gladly exchange your dog&boy design within 30-days of delivery.
You can exchange an item via our returns page here and follow the prompts.
Items for exchange must be unused, unworn and unaltered, with original packaging and all tags attached. Any item that is damaged, worn or altered will not be accepted.
You are responsible for the return postage costs to exchange an item. dog&boy are not responsible for any return item until received, and we recommend a registered tracking mail service to ensure secure delivery.
dog&boy are not responsible for returns lost or damaged in transit.
No refunds on sale items. We are happy to exchange for you.
We will gladly offer a refund on full-price items within 30 days of delivery.
To process your return, go to our returns page here and follow the prompts. Returned items not submitted via our returns page will not will be accepted or processed for exchange/refund.
Unless deemed faulty, returned items must be unused, unworn and unaltered, with original packaging and all tags attached. Any returned item that is damaged, worn or altered will not be accepted.
Once the returned item has been received and inspected, we will advise you by email. Refunds are processed to the same method of original payment and will be processed within 5 - 7 working days after approval.
You are responsible for the return postage costs to exchange an item. dog&boy are not responsible for any return item until received. We recommend a registered tracking mail service to ensure secure delivery.
dog&boy is not responsible for returns lost or damaged in transit.
Gift cards are non-refundable and not redeemable for cash.
It's rare that it happens, but it does happen! We want you to feel confident and happy with your purchase from dog&boy we will assist you with return/exchange on any genuine faulty items.
To report and return a faulty item, please process via our returns page here. You will need to provide photo images to help explain the fault.
We will review the item and where possible repair and return the item to you.
Any postage costs associated with a faulty item will be reimbursed by dog&boy.
At dog&boy your feedback is valued and we want your shopping experience to be delightful.
We welcome and encourage any kind of feedback – good, bad or ugly!
Let us know through our contact page or email directly at email@example.com and let us know what you love or loathe!
Security & Privacy
At dog&boy the security and privacy of your personal information is very important.
dog&boy will not sell or share your information with third parties. dog&boy will not disclose your personal information to any organisation or individual except as required by law. dog&boy follow generally accepted industry standard to protect your personal information.
Purchasing via the dog&boy website you will automatically be subscribed to the mailing list. At any time you may unsubscribe by emailing firstname.lastname@example.org.
dog&boy uses a fully secure (SSL) and automated payment system. dog&boy do not hold or store any credit card details following the placement of orders.
All transactions on dogandboy.com are processed in Australian dollars (AUD$). dog&boy is not liable for any foreign currency rates or charges imposed for international orders by your bank or card issuer.
If at any time you have questions regarding the privacy and security of your personal information, please contact dog&boy.
dog&boy is an Australian based e-commerce business owned and operated by Michele Nominees Pty Ltd (ABN 83 059 492 214).
The copyright of all content on this website (including but not limited to logos, images, text, graphics or photographs) is owned by dog&boy.
Except as permitted by applicable copyright laws, you may not copy, distribute, transmit or reproduce any content from this website without consent but you may view, print and download this content for personal, informational and non-commercial purposes unless otherwise advised.
Other than as authorised under the copyright laws, you are responsible for obtaining permission before reusing any copyrighted material that is available on this website.
dog&boy reserve the right to alter and change these terms and conditions occasionally. Changes to the terms and conditions are effective immediately upon publication on this website.
This website may contain links to other websites. dog&boy make no warranties or representations about the accuracy or suitability of the information of the links provided on this website, and any links should not be construed as an endorsement, approval or recommendation by dog&boy.
The terms and conditions of this website are governed by the laws in force in Victoria and the Commonwealth of Australia.
What Are Cookies
You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
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This site offers email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Surveys related cookies
Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Instagram and Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
If there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.